![]() ![]() I HOPE THE NEXT CUSTOMER IS NOT MET WITH TROLLS, SNOBS AND PEOPLE WHO HUMILIATE THEM. Justin: "lol sorry Mr.XXXX this might not be the PERFECT AUTO (name of my dealership) for you :)" Then he trolls me and finds my company information and name on the internet and sends me a final message ![]() Justin: "IM NOT EVEN GIVING YOU THE OPTION TO PURCHASE THE CAR ANYMORE, CALL FORD AND SEE WHAT THEY SAY" I told him I am both (end user and dealer by profession), I want the car titled to my business Told him that I was a Georgia dealer and wanted to buy truck for myself and register to my dealership so I would be considered tax exempt, he insists that his dealership only sells to end users and not to other dealers. We hope it helps to make the entire collision and repair experience less stressful. That’s why we at Al Packer Ford West Palm Beach have put together the information on this page as well as a comprehensive Collision Guide that you can download by clicking here. "Will sell you the car for 74238+699 dealer fee+199 electronic filing fee+6.50 fl tire fee + tax" The repair process shouldn’t add to the pain. Texts the next day and confirms my offer of 72500 and then disappear with no answer until 6:00pmĬalled the dealership when they wont reply to the text, and tell another salesman the whole conversation and the offer of 72500īilly: (Laughing) "I will tell him (Justin) to call you but he probably wont with offers like that" Justin: "You could turn around and sell the truck for 12000-15000 more at the auction" later on "will call you tomorrow afternoon" Justin: "That truck is already discounted, and you are making a crazy offer at 70k?" If you purchase a car from these people, be forewarned that you may experience the same level of service for that vehicle.Date 07/10/23: Contacted them thru text for a truck listed on for 75238.00Īnd here are some excerpt's from the conversation: No appointment necessary, all makes & models. This is unquestionably the worst experience with an automobile in my entire 70 years. Find local coupons & offers for all your auto repair and service needs. They are treating me like a leper and my car like a liability hot potato. The truth is that once they got my money for services that they added onto the warranty work, they won’t back up their work and they want nothing to do with me because they have already ripped me off for the cash pay extras which may, or may not have been needed and may have caused the secondary problems. At this point, I cannot imagine ever doing business with Al Packer Lincoln, Al Packer Ford or the Ford Motor Co in the future. ![]() I have never encountered such behavior from either a service provider nor a retailer. Al Packer Ford West generates approximately USD 33,320,500 in revenue annually, and employs around 60 people at this location. They say other customers have priority over my car. I have opened a complaint file with Ford and Kacie Copeland says there is nothing she can do to get the dealership to walk into the parking area and get a diagnosis by plugging in the computer. It was the dealership’s show car when bought in Delaware. This car is the top of the Lincoln luxury line with all of the options. Skip to main content Skip to Action Bar Sales: 56 Service: 56 Parts: 56. The Finance team at Al Packer Ford Royal Palm Beach is happy to help you. ![]() Simplify the process of leasing cars by completing our online pre-approval application. They won’t diagnose the car, open a claim or give me a loaner. The Finance team at Al Packer Ford Royal Palm Beach is happy to help you. The General Manager Tracy Manzilotti will not intervene. The Service Manager Tim Olsen won’t return my calls. It has not been drivable for more than 5 miles for the past 5 weeks and sitting in their parking lot for 7 days now without even being plugged in for diagnosis, so I can’t even open up a new claim or get a rental car. After 5 weeks, 2 bills claimed and paid by the warranty company, 2 copays by me and another bill for almost $800, the car is still there, not running. On Oct 4 2022, my Lincoln MKS was delivered by AAA to Al Packer with a malfunctioning fuel injector. ![]()
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